Quick fix: my Wi-Fi keeps dropping or is really slow. How do I fix it?

Wi-Fi trouble is one of the most common problems I see, and it's often fixed in a few minutes.

1. Check your other devices. If your phone also struggles on Wi-Fi, the problem is likely the router or your internet service, not the computer.
2. Restart the router and modem. Unplug both, wait 30 seconds, plug the modem in first, wait two minutes, then plug in the router.
3. Restart the computer too.
4. Move closer. Walls, floors, fish tanks and microwaves weaken Wi-Fi. Try sitting in the same room as the router and see if it improves.
5. Forget and rejoin the network. On Windows, open the Wi-Fi list, right-click your network and choose Forget. On a Mac, open System Settings, then Wi-Fi, and choose Forget This Network. Then reconnect with your Wi-Fi password, which is often printed on a sticker on the router.
6. Make sure airplane mode isn't switched on by accident.

Stop and get help if nothing in the house can connect for hours (that's a call to your internet provider), if the router lights stay red or blink oddly after a restart, or if only one computer struggles everywhere you take it.

Still stuck? Post your make, model and what you see in this topic, or send me a request for a free assessment.